The best in EAP Services. 

The Health Hub offers Employee Assistance Program (EAP) services in South East QLD.

An Employee Assistance Program (EAP) is a service provided by employers to help workers maintain their wellbeing in an increasingly complicated world. 

What is an Employee Assistance Program (EAP)? 

EAP is a fully confidential counselling service available to assist employees and immediate family members in managing personal and work-related concerns. EAP is short-term support that allows individuals to access timely and effective guidance and support. EAP services are provided by qualified psychologists who are experienced in working with both work and non-work-related issues your employees may be facing. These services are proven to improve employee resilience and work productivity.

Additional Preventative EAP Programs

In addition, we offer preventative programs to support employees to maintain optimal health and wellbeing. The Health Hub can assist your employees to learn new strategies for optimising their health and wellbeing. These strategies can enhance staff performance and improve workplace relationships. Our EAP Services can reduce staff turnover and sick leave, and improve staff retention, and promote a positive workplace culture.

Some of the areas an EAP Program may assist are: 

  • Critical incident response (grief/accident etc) 
  • Individual Counselling
  • Couples Counselling
  • Family Therapy
  • Physical and Psychological Wellbeing Seminars
  • Manager Assist Services
  • Workplace Assessments and Modifications (physical wellbeing)
  • Return to Work Support

EAP Delivery

There is no one way to implement as EAP Program.  This is why The Health Hub offer EAP Services In Clinic, onsite **, In-home**, Face to face, Telephone services, e-counselling (Zoom)

Call our clinic today to discuss our tailored EAP packages.

For the Employer: 

You can be a proactive company and provide confidential, voluntaryand free of chargeassistance to your employees through an employee assistance program (EAP). 

An EAP program is funded by you and offered to all employees and sometimes their family members who may be faced with challenges of stress, anxiety, workplace conflicts, grief assistance, financial concerns, legal issues, alcohol or drug problems, marital problems, illness of a family member, emotional worries, child care problems, etc. 

How much you invest in your staff’s wellbeing through an EAP Program is determined by you.  You can offer a predetermined number of counselling referral sessions, typically one to three, at no cost to the employee to fully assess the issue before recommending a resource, therapist, or service to the employee. 

EAPs traditionally do not offer long-term counselling but can help direct the employee toward services that are designed to be long term solutions.

An effective EAP Solution can: 

  • Improve your Employee Value Proposition 
  • Reduce absenteeism 
  • Increase productivity 
  • Reduce employee turnover 

Is it important to you as an employer to encourage employees to take care of their health and wellness?  

Contact us to partner with The Health Hub and offer your employees an essential tool to be a more focussed employee. 

For the Employee: 

Confidentiality is key. 

Employers do not get to know who is utilizing the service, what the reasons are for, or how often employees call. We guarantee complete confidentiality between the third-party EAP provider and the employee.

EAPs provide a predetermined number of counselling referral sessions, typically one to three, at no cost to you the employee.  These sessions allow us to fully assess the issue before recommending a resource, therapist, or service designed to be a long term solution if needed.